| Subject: |
Conflicts are part of life.
They are even an opportunity for development. Nevertheless we often regard
both internal and external conflicts as disturbing. When the mechanisms
we have learnt during our life for resolving conflict do not achieve the
desired result, our ability to deal with such conflicts become seriously
limited. |
| Content: |
- What is a 'conflict'
- The dynamics of conflict-escalation
- Communication psychology
as the basis of resolving conflicts
- The art of fair argument
- Why do misunderstandings
keep on repeating?
- Your personal conflict
profile
- Discovering your personal
conflict potential
- Visualising conflicts
with the system board
- Try out different behaviour
patterns through exercises on internal and interpersonal conflicts
- The most reliable methods
for dealing with conflicts
- Checklist for daily
conflict situations
- Dealing with conflict
on the phone
|
| Participants: |
This seminar is aimed at
people who want to recognize and resolve conflicts |
| Trainer: |
Peter
SOLC |
| Dates: |
24. - 25. 03. 2003, 09.00 - 17.00
29. - 30. 11. 2003, 09.00 - 17.00
Seminarhotel
Lengbachhof, Altlengbach, Lower Austria |
| Cost: |
€ 660,-(+ 20 % VAT)
Combination Booking with 'Team Conflicts' Package Price
€ 1.100,- (+20% VAT) |
| SemNR.:
|
Konf1000
PERSÖNLICHKEITS – TRAINING
|
Open Seminars
