| Subject: |
What is it that determines that some individuals clearly have
more success with customers than most sales people? Customers
take it as given that a salesman knows his products and shows
competence in his area of business. His sales success is determined
by his personal effectiveness and social competence. Experience
and develop your personality as a sales professional in this
seminar. Useful and efficient. |
| Content: |
- This is how customers see the ideal sales person
- Your personality - your strengths
- Carrying out target-orientated interviews with customers
- Recognising the customer's real needs
- Active listening in developing needs
- The partnership-led usefulness argument
- Competently dealing with objections and arguments
- Reaching agreement confidently and successfully
- The 'Plus 1 Sale'
- Activities supporting customer service on your own initiative
- Analysis of real examples - your personal effectiveness
|
| Participants: |
All those actively engaged in sales, who would like to use
their existing competences more actively and develop their negotiating
skills with an experienced trainer. |
| Trainer: |
Eugen
DRAPELA |
| Dates: |
03. - 04. 03. 2003, 09.00 - 17.00
08. - 09. 09. 2003, 09.00 - 17.00
Hotel
Steinberger, Altlengbach, Lower Austria |
| Cost: |
Euro 660,-(+20% VAT) single booking
Combination booking with 'Delighted Customers' package price
€ 1.100,- (+20% VAT)
|
| SemNR.: |
VERK4000
VERKÄUFER-TRAINING
|
Open Seminars
